1. Introduction & Scope
Welcome to SUMMITS Inc. (“SUMMITS,” “we,” “us,” or “our”). This SMS Messaging Policy explains how we collect consent and deliver text message communications to users of our mobile application and related services (collectively, the “Services”).
By opting in to receive SMS messages from SUMMITS, you agree to the practices described in this Policy.
SMS communications are optional and are not required to use the SUMMITS Services.
2. SMS Program Description
SUMMITS provides transactional SMS notifications to keep users informed about order-related activity, including:
Order confirmation
Pickup readiness notifications
Order status updates
SUMMITS does not send marketing or promotional text messages unless a user has separately provided explicit consent for such communications.
3. Opt-In Consent
SUMMITS collects SMS consent directly within the SUMMITS mobile application.
After placing an order, users are presented with an in-app opt-in prompt requesting permission to receive SMS order tracking and pickup notifications. Users must affirmatively select “Yes” to opt in before any SMS messages are sent.
Consent is not implied by account creation, purchase, or use of the Services.
4. Opt-Out & Unsubscribe
Users may opt out of SMS communications at any time.
To unsubscribe, reply STOP to any message. Upon receipt of a STOP request, SUMMITS will cease sending further SMS messages to that number, except as required for compliance purposes.
Users may also manage notification preferences through the SUMMITS application where available.
5. Help & Support
For assistance, users may reply HELP to any message or contact SUMMITS support at:
Email: [email protected]
6. Message Frequency
Message frequency varies based on user activity. Most users receive between one (1) and three (3) transactional messages per order.
7. Fees & Carrier Disclaimer
Message and data rates may apply depending on the user’s mobile carrier and service plan.
Mobile carriers are not liable for delayed or undelivered messages
8. Privacy & Data Use
Phone numbers collected for SMS communications are used solely to provide transactional notifications and related customer support.
SUMMITS does not sell or rent user phone numbers.
For more information on how we collect, use, and protect personal information, please review our Privacy Policy:
https://summits.life/privacy
9. Changes to This Policy
We may update this SMS Messaging Policy periodically. Material changes will be communicated through the Services or by other appropriate means. Continued use of SMS notifications after updates indicates acceptance of the revised Policy.
10. Contact Information
If you have questions about this SMS Messaging Policy, please contact:
SUMMITS, Inc.
Email: [email protected]